I am writing this letter to share my experiences with you over the past year and recognize the staff at Northeast Radiology. One year ago, I came to your Brewster facility for an MRI. I was nervous knowing how much I hated tight spaces, however, it was a necessary test that I needed. It was last March that I met Sarah and Jodi in your MRI department. They were both amazing. I told Sarah I was nervous and feeling panicked. She told me I would be fine and that many people feel this way. Jodi explained that Sarah would slowly put me in to the machine and if at any time I wasn’t comfortable to let them know and they would retract the table right away. Needless to say, I panicked and I told them I was sorry but I couldn’t do it. Sarah was so compassionate as she saw the panic in me that she offered to stay in the room for the scan. Feeling badly, that she would have to do this, I thanked her and she did stay with me. I have to say if it wasn’t for her I would have never had the MRI that day. Throughout the year, I was sent to Northeast Radiology for other tests and the technicians were always friendly and professional. Unfortunately, one year after my MRI, I was told I would need another one. The thoughts of panic went through my mind but I thought you did it once you can do it again! I returned to Northeast, Brewster for my 2nd recommended MRI scan and I immediately felt that same nervous panicked feeling. Laurie and Liz greeted me and I told them about my experience 1 year ago and they too were sincere and compassionate. Again, I felt that awful feeling and I told them I was upset with myself that I couldn’t do the test due to the fact that I felt terrified. Laurie said something like, “I will stay with you if it makes you feel more comfortable. Let’s just try it. Are you okay with trying it?” So once again, I got through the MRI and the ONLY reason I was able to find out more about my health was because of these 4 women who were amazing. They went the extra step(s). Compassion is something that isn’t common and each of these women is so kind and caring. I wish I wrote this letter a year ago to recognize Sarah and Jodi but I knew this time I needed to recognize all of these women because they made all the difference in the world to me. Because of my experience at Northeast Radiology if the subject ever comes up, I tell people that they should use Northeast Radiology. My primary care doctor sent me for an x-ray the week following my 2nd MRI. She told me to go to [redacted] and I told her I would be going to Northeast in Brookfield. She said “I always forget about Northeast” and I said, “you shouldn’t they are great!” Growing up in a family business my father would say, “It’s hard to find good people.” You have GREAT people and I wanted you to know. Please recognize these women and thank each one of them for me again.