COVID-19 Update for Northeast Radiology: Patient Safety is Our Top Priority

In partnership with Alliance Radiology, we are taking every precaution to ensure patient and community safety in the wake of the COVID-19 pandemic. We will be providing updates here.

Updated: March 23, 2020

At this time, Northeast Radiology will remain open Monday through Saturday. Hours will vary by day and location. For the most up-to-date appointment scheduling information, please call our scheduling department at (888) 778-6200.

The Centers for Disease Control and Prevention (CDC) has provided guidance and critical objectives for U.S. healthcare facilities, including appropriate hand hygiene, cough etiquette, and social distancing. In addition to emphasizing and practicing the CDC guidance for healthcare personnel, we have a comprehensive infection control policy and standard process to mitigate the risk of transmission of infectious disease, including COVID-19.

Currently, our imaging center remains open, with COVID-19-related precautions in place. Should a future decision to restrict imaging exams provided at Northeast Radiology occur to further efforts to prevent the spread of COVID-19, we will update this page as soon as possible.

Pre-Screening, Scheduling and Rescheduling

In addition to emphasizing and practicing the CDC guidance for healthcare personnel, Alliance Radiology and Northeast Radiology have implemented a pre-screening process for patients to mitigate the risk of transmission of COVID-19. Patients determined to be in an at-risk category will be rescheduled and referred to their referring or primary care providers for next steps in their care.

Patients with scheduled exams: If you were not displaying symptoms at the time of scheduling your exam, but have since began to experience symptoms of COVID-19 (including a fever, cough, sore throat or shortness of breath/difficulty breathing), please do not come to our center. Call your referring provider on next steps in your care, and call (888) 778-6200 to speak with a Care Team member. If you are determined to be in an at-risk category, your referring or primary care providers will assist you with next steps in your care; we will work with you to reschedule your appointment appropriately.

Infection Control Policies

Alliance Radiology and Northeast Radiology have worked with each of our partner teams with ongoing infection control policies and practices internally, including:

  • The use of required hand sanitization and hand hygiene;
  • Glove use by our clinical staff;
  • Thorough and repetitive disinfection of all medical imaging equipment, patient care hardware, and contact surfaces using EPA- and CDC-approved products after each patient’s use.

The COVID-19 pandemic across the U.S. continues to change rapidly. We are dedicated to keeping you informed.

We are committed to a whole-of-society approach built around strict adherence to infectious disease control policies and procedures, and a comprehensive strategy to prevent infections, save lives and minimize impact. Following the recommendations of the CDC, World Health Organization (WHO), Department of Homeland Security (DHS), the U.S. State Department, local community leaders and departments of health, we are prepared to navigate through these challenging circumstances with your safety and confidence in Northeast Radiology at the forefront of everything we do.

Thank you for your understanding and support as we remain committed to our mission to provide the highest quality health care to the communities we serve.

View the CDC COVID-19 prevention factsheet.


NOVEL CORONAVIRUS: WHAT YOU SHOULD KNOW

Signs and symptoms of COVID-19:

  • Fever
  • Cough
  • Sore throat
  • Shortness of breath or difficulty breathing
  • Recent close contact with a COVID-19 patient or recent travel to a Level 2 or 3 Travel Health Notice area designated by the CDC.

What to do if you suspect you have COVID-19?

If you or a loved one are experiencing the symptoms listed above, it is important to give advanced notice before visiting any healthcare facility. Call your healthcare provider for advice and next steps.

More Helpful Resources:
CDC: COVID-19
Latest CDC Updates
Frequently Asked Questions about COVID-19
Symptoms and Testing